We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What Data We Gather
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information, such as postcode, preferences and interests
- Website usage data
- Other information relevant to client enquiries
How We Use This Data
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To customise the website for you
- To send you promotional emails about products, services, offers and other things we think might be relevant to you, if you give us your permission to do so
- To contact you via email, telephone or mail for market research reasons
Personal data will be only kept for an appropriate period and will be deleted thereafter.
Cookies and How We Use Them
The cookies in use to deliver Google Analytics service are described below:
These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third parties where required to do so by law, or where such third-parties process the information on Google’s behalf.
WooCommerce cookies are described in the table below.
The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
Controlling Information About You
When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to opt-in to receive communications from us by email, telephone, text message or post.
If you have agreed that we can use your personal data, you can change your mind easily, via one of these methods:
- Send an email to: [email protected]
- Write to us at:
BEST Fittings Ltd
9 Newbury Court, Newbury
Dorset SP8 4QX
We will never pass, distribute or sell your personal information to third parties unless we have your explicit permission, or the following circumstances apply:
- If we sell any or all our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
- To provide our suppliers with data they require to ensure delivery of your product or service. Should we supply your data to a supplier we will seek to ensure they have a nominated data controller. Any other data controller will ensure that your personal data is only used for the purposes of delivering products or services, and not for marketing purposes.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and General Data Protection Regulations 2018.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with GDPR.
The security of your personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your Information, we cannot guarantee its absolute security.
Links from Our Site
Our website may contain links to other websites.
Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
We have a nominated individual who controls and is responsible for the keeping and use of your personal information. This person is called a data controller. Their contact email for these purposes is [email protected]
Subject Access Request
In accordance with Section 7 of the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to access any information that we hold relating to you. This is commonly referred to as a subject access request. Please note that we reserve the right to charge a fee of £10 to cover the costs incurred by us in providing you with the information.
Right to Withdrawal
You have the right to withdraw your personal data at any time that you wish to do so. If you decide that you no longer wish us to hold your personal data, then please contact us at [email protected] with your request.
Should you be concerned that your information has not been handled correctly, such as being lost or disclosed to others without your permission, then you have the right to complain. You should contact our data controller on [email protected] outlining your concerns and they will try to resolve the matter with you. Should you feel that you wish to escalate your complaint then you should contact the Information Commissioners Office, details below:
Telephone 0303 123 1113
If you have any questions about this policy, please email [email protected] or write to:
BEST Fittings Ltd
9 Newbury Court, Newbury
Dorset SP8 4QX